Wednesday, July 11, 2007

What is the Second Life Jira

I can imagine that not everyone in Second Life knows what the JIRA is. Reading some articles from fellow bloggers, talking about the JIRA, it was nearly Chinese to me in the beginning.So I thought it would perhaps be interesting for those who are in the same position as me, to find out what the JIRA exactly is.
Linden Lab uses the JIRA for tracking bug processes. You will be able to find if the problem you are thinking off, is already been fixed, and, if not, if there is any progress on it. Other residents also post comments, so it might be of any help to you, to see how others solve, or deal with the bug.As the developers of the JIRA stated:” JIRA is a bug tracking, issue tracking, and project management application developed to make this process easier for your team. JIRA has been designed with a focus on task achievement, is instantly usable and is flexible to work with.”

Features of JIRA
- Ability to manage bugs, features, tasks and improvements
- Ability to track components and versions
A clean and powerful user interface that is easy to
understand for both business and technical users

- Highly customisable dashboard views and work flows
- Full text searching and powerful filtering (customisable,
saveable, shareable and subscribeable!)
- Custom fields and field layouts
- Automatically generated project roadmaps
- User/group permissioning and security
- Ability to add file attachments to issues
- Highly configurable email notification schemes
- ‘Print page’ option on every screen
- Easily extended to and integrated with other systems
(email, SOAP, Excel, XML, CVS, SVN, Perforce)
- Runs on your existing hardware and software platform
- Compatible with almost any database

Where is the name Jira coming from:

According Wikipedia: “JIRA is a Java EE web-based bug tracking and issue tracking application developed by Atlassian Software Systems. Although JIRA is a commercial product, it is freely available to open source projects and non-profit institutions.JIRA runs on many popular databases and operating systems (see Comparison of ticket-tracking systems).Some features include customisable dashboards, saved searches (filters), statistics generation, RSS, email, and more.The name comes from the original Japanese name for Godzilla, "Gojira"[1][2]. The developers of JIRA wanted something related to Bugzilla, and so they came up with Gojira. JIRA is therefore not an acronym.”

How to look for a bug?

You can log in to the Jira with your Second Life user name and password, or if you just want to look for a bug, simply go to the page of The Second Life Jira.Typ in the “Quick search” the bug you are looking for, in this case for example: group notices.
Than you will find a complete list referring to this subject. Clicking on the bug, will give you further details, if it is solved, if they are working on it, etc…
You also can vote to have the Lindens fix the issue. (see top left corner)

If you open an issue in JIRA, be sure you give as detailed information of the bug as possible. If you are looking how to file a decent described bug, go to the JIRA Wiki and search for "reporting an issue" and this will give you detailed instructions. The link to the JIRA from the Linden blog takes you to a FAQ (Wiki) page, which is not very clear and a bit confusing, as I did not find the direct link to the JIRA.
In the top right corner (above the Quick search field), you will see some personalized options for your account. If you've opened a bug in the JIRA, it should be listed

Hopefully, this description of The JIRA will help some people to find their way through the web of bugs.

1 comment:

Anonymous said...

Jira gets the job done, but I have found adminitrack's issue tracking software much easier to use. AND the price Tag is much more digestable! Rock on, love the blog!